Champion Air

Many people dread upgrading their network.  The fear of lost productivity, potential lost of data and all the unknown that goes with this type of project.   Well, it doesn’t have to be that way if it is well planned and executed.

I recently talk to Rich Rhodes of Champion Air after their network conversion from Novell to Microsoft.  He said that his daily support calls have gone down from 25 to 3 and life has been great since the installation. 

For the complete story go to :   http://www.solbrekk.com/Case-Studies.asp?DocID=82

If you have been reading about Web 2.0 you realize that there has been a huge shift in how technology is being served.  There are blogs, wiki’s, social networking sites and things we never dreamed of.

But, how will this shift affect your organization.  We are starting to see it now, software is available by subscription or as a service, organizations are looking at hosting or managed service offerings rather than purchasing their own hardware.

Are these changes good?  Yes, I think so.  Many hour each year of an organization’s leadership is spend dealing with technology purchase or problems.  If they embrase the new methods, they are freed of that responsibility and can concentrate their efforts on running their organization.

Several good examples of this new technology is Solbrekk’s Managed Network Service offering, www.salesforce.com, and google apps.  These type technologies will be the future of your organization.

Larry Phelps

VP Sales

Solbrekk, Inc

Minneapolis, MN

If you need access to the internet and tired of searching for a coffee shop or some other hot-spot. Be your own hot-spot. You can add a card to your notebook and have internet access even sitting in your car.

Here is some advice from a friend of mine:

“Sprint is a serious player in “Broadband” PC air-cards. There have been two recent product launches by Sprint of interest to you and your accounts/prospects. One is the Pantech PX500 and the other is the Novatel U720. Both of these cards are EV-DO “Rev A” capable. Rev A means 3-4X faster upload speeds than currently offered. We expect Sprint deployment of EV-DO Rev. A late 3rd quarter/early 4th quarter.
Current advertised download data speed of Sprint EV-DO/Broadband is 400-700 kbps.

The Pantech card is offered by Sprint “free” until 2/17 with a two year agreement at $59.99 per month for unlimited data access. The Novatel card is unique in the fact that it uses an available USB port as the interface to the notebook. It is $50.00 after a $50.00 mail-in rebate.”

I have been using Sprint service for several months and I am amazed at how handy it has been for me.  If I have a few minutes before an appointment, rather than sit in the lobby, I can hop on my Laptop and do just about anything I can from my office.  It helps me respond better to my clients and feel less stressed when I am out of the office for a whole day.

Do you find yourself driving down the road and suddenly think of something that you need to remember to do? 

Well, there is a free service that I really like for things like this.  Once you are set up, you just dial a number and tell the prompter who you want to send a email to and then the message and it transcribes your voice and sends an email with the text and a wav file of your voice.  You can find out more about it at: 

 http://www.jott.com

 

Try it, I think you will be really amazed at how convenient it is.

Larry Phelps

Solbrekk Inc.

1000 Boone Ave N

Minneapolis, MN 55427

Larry.phelps@solbrekk.com

Mail Drop: An email address set up to receive email resulting from spam sent from a different ISP. The spammer will cancel the account from which the spam originated in an attempt to avoid detection.

Munging: A technique to protect email addresses from harvesting by changing them and rendering them invalid. Recipients of an email from a ‘munged’ address are told how to decode it, so that they can then reply to a valid address. (See also obfuscation.)
Morph: A method that a spammer uses to avoid detection by anti spam software that involves modifying an email header.

Mousetrapping: A technique that page-jackers use that trick the user into visiting an illegitimate site, and after doing so, when trying to leave, they encounter only additional, unwanted pages.

NDR Spam: Uses a faked standard email non-delivery report (NDR) that a recipient will think is genuine, tricking them into opening an attachment that is spam. Spammers can send such an NDR directly or make a legitimate server send it for them, adding to its credibility.
Network Check (also known as reverse DNS check): When an anti-spam engine uses a Domain Name System to check an email’s IP address to ensure that it originated from a valid domain name or web address.

Newsgroup: An electronic forum where readers post articles and follow-up messages on specified topics. Newsgroups are often targeted by spammers seeking to harvest email addresses.

Obfuscation: When spammers attempt to hide data to prevent its detection. This also occurs when email recipients use HTML or JavaScript to obscure mailto links and email addresses so that addresses remain readable and clickable, but cannot be harvested. (See also Munging.)

Open relay: An SMTP email server that allows the third-party relay of email messages. The relay feature is a part of all SMTP-based servers and it has legitimate uses, but spammers have learned how to locate unprotected servers and hijack them to send spam.

Opt-in: The process of agreeing to receive email from a business source. Double opt-in refers to a double-check procedure in which a decision to be included on a mailing list is confirmed.
Opt-out: The process of declining to receive email from a business source or unsubscribing if the recipient is already on a mailing list.

Page-jacking: This involves stealing the contents of a website by copying some of its pages, placing them on a site that appears to be legitimate, and having the contents indexed by major search engines, so that unsuspecting users can be tricked into linking to the illegitimate site. (See also Mousetrapping.)

Phishing: Pronounced “fishing,” this involves creating a replica of a legitimate web page to hook users and trick them into submitting personal or financial information or passwords.
Phreaking: This involves illegally breaking into the telephone network to make free long-distance phone calls or to tap phone lines. This term is also used to include the act of breaching the security of any network.

Ratware: Software that spammers use to automate spam campaigns, coordinate spam services, and generate, send and track spam messages.

Real-time Black List (RBL): A publicized list of IP addresses known to be sources of spam, which can be used to create a network blacklist to filter out mail originating from these addresses. (See dnsBL.)

Spam: All unsolicited commercial email (UCE) and unsolicited bulk email (UBE) that a recipient does not want to receive. (See also CSS spam, NDR spam and ham.)

Spambot: A program that spammers use to harvest email addresses from the internet.

Spam Trap: An option in an online form that is pre-selected by default, so that unwary users opt-in to receive spam. It can also be used to refer to a software filter that blocks email addresses known to send spam.

Spoofing: When spammers forge an email address to hide the origin of a spam message. Email scammers and virus writers also use this trick. Scammers spoof address lines to fool people into thinking an email has arrived from a legitimate source, such as an online bank. Similarly, virus writers have passed off viruses as security patches by spoofing their origin as being, for example, from Microsoft technical support.

Tarpitting: The use of traffic monitoring to identify remote IP addresses sending a suspiciously large volume of email. Access to the mail system from suspected spam addresses can then be slowed or temporarily suspended.

Teergrube (or tarpit): An intentionally slow server that aims to trap spammers using harvesting programs.

Web Bug: A Web Bug is small graphic that is inserted in an email or web page that alerts a spammer when a message is read or previewed.

Whitelist: A list of external email addresses, IP addresses, and domains trusted by the entire organization or individual users. All mail from these addresses is delivered, bypassing the spam filters.

Note: Just like blacklists, there are four terms that map to analogous black list terms:
RWL — Real-time white list. These are lists of IP addresses that have somehow been verified to be from a known good host. Often to be on a RWL, companies will pay to be listed and there may be a penalty if they do send spam.
DNSWL — same as RWL
Whitelist — a user-defined list of email addresses, hosts, domains, subjects, etc.
Static Whitelist — same as Whitelist
Zombie: An insecure web server or computer that is hijacked and used in an DoS Attack or to send spam.

Hope you found this helpful.

Take care,
Larry Phelps

What is SPAM - Spam is the colloquial term for unsolicited bulk email. It is named in homage to a Monty Python sketch in which a café menu contains only SPAM. In this sketch, a group of Vikings sang a chorus of “spam, spam, spam . . . ” in an increasing crescendo, drowning out other conversation. Hence, the analogy applied because unsolicited bulk email was drowning out normal discourse on the Internet.

Address Harvester: A program that searches web pages and filters newsgroup postings looking for valid email addresses to be used for spam purposes. (See also harvesting.)

Bayesian Filtering: A statistical approach to determining whether an email is spam, based on probability inference techniques pioneered by English mathematician Thomas Bayes.

DNS Black List (dnsBL): Same as RBL (see below).

Blacklist: A feature of anti-spam software that allows users to designate IP addresses, domain names, and individual email addresses from which no mail will be accepted. This is sometimes called a “Static Black List” because the user defines the list.

Complex Dictionary Checking: A feature of anti-spam software that screens text for rude words and isn’t fooled by various spam tricks, such as the replacement of letters with look-alike numerals or characters (such as 1nterestr@te).

CSS Spam: Exploits Cascading Style Sheets (CSS), which are used to control the display of web pages, in order to conceal messages in spam. Spammers can also use CSS to recycle old HTML-based tricks that fool spam filters who don’t understand CSS.

Denial of Service (DoS) Attack: Where a hacker sends attachments or other unusual or excessive traffic in an attempt to bring down email systems.

Dictionary Attack: A program that bombards a mail server with millions of alphabetically generated email addresses in the hope that some addresses will be guessed correctly. This technique is also used to crack passwords.

Directory Harvest Attack (DHA): When a spammer bombards a domain with thousands of generated email addresses in an attempt to collect valid email addresses from an organization. (See also harvesting.) In order for this to be a harvest, there must be a way to trick the system into telling the spammer which email addresses are valid and which are not. This exploits flaws in the mail systems to tell the spammer this information.

False Negative: When anti-spam software fails to identify a spam message as spam.

False Positive: When anti-spam software wrongly identifies a legitimate message as spam.

Greylist: Senders who are not blacklisted (excluded) or whitelisted (accepted) can be placed on a greylist. Some anti-spam software can send greylisted addresses an automated response, challenging the sender to confirm their legitimacy. …or items that are greylisted might be dealt with more cautiously.

Ham: All email that a recipient does not consider to be spam. (See also spam.)

Harvesting: The process of scanning the internet to identify email addresses in order to create lists for spamming.

Honeypot: A computer system on the internet set up to attract and trap spammers and hackers. Sometimes this is a mailserver set up to appear to be an open relay. We use honeypots in the form of email addresses that don’t belong to real people, and then spammers are encouraged to spam these boxes.

Joe Job: Circa 1996, a Joe Job is spam run forged to appear as though it came from an innocent party, who is then generally flooded by the bounces; or, the act of performing such a run. Modern Joe Jobs involve forged email headers and other nasty tricks to make it really convincing. And with the advent of dnsBLs like SPEWS (The Spam Prevention Early Warning System) and peoples’ personal lists, a successful Joe Job can really hurt the victim.

Listwashing: The process of removing email addresses from a mailing list at the request of the recipient.

Stay tuned for part 2.

If you have any IT questions you can contact me at.
LPhelps@Solbrekk.com

Take care,
Larry

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Just let me know if you would like to try it. I use it with my Treo 650 and wouldn’t live without it.